Privacy Policy

Effective date: October 14, 2026

Steelhead Electric of Wenatchee LLC (“Steelhead Electric,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit steelheadelec.com, contact us, or use our services.

Information We Collect

We may collect information you give us directly, such as your name, phone number, email address, service address, project details, and any messages you send through our website forms, by phone, by text, or by email. When you visit our website, we may also automatically collect basic technical information, such as your browser type, device type, pages visited, and referring website, through cookies and similar analytics tools.

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide estimates

  • Schedule, perform, and follow up on electrical services

  • Send appointment reminders, service updates, and account notifications

  • Send promotional offers, when you have consented to receive them

  • Process invoices and payments

  • Improve our website, services, and customer experience

  • Comply with legal obligations

SMS / Text Messaging

When you provide your mobile phone number and opt in to receive text messages from Steelhead Electric of Wenatchee LLC, we may use your number to send you relevant communications. We may send you appointment reminders, service updates, account notifications, and promotional offers, depending on your preferences and consent. Message frequency may vary. Message and data rates may apply. We do not sell or share your mobile information with third parties, including affiliates, for their own marketing purposes. You can opt out of SMS messages at any time by replying STOP, and no further messages will be sent. For help, reply HELP or contact us directly. Your consent to receive marketing messages is not a condition of purchase. For more information about how we collect, use, and protect your information, please review our full Privacy Policy and Terms of Service.

How We Share Your Information

We do not sell your personal information. We may share information with trusted service providers who help us run our business, such as scheduling, invoicing, payment processing, website hosting, and communication tools. These providers may use your information only to perform services for us. We may also disclose information when required by law or to protect our rights, customers, or the public. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages.

Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve it. You can set your browser to refuse cookies, but some parts of the site may not work as intended.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Choices

You may ask to access, correct, or delete the personal information we hold about you by contacting us using the details below. You can opt out of text messages at any time by replying STOP, and out of marketing emails by using the unsubscribe link or contacting us.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our website may link to third-party sites such as Google, Facebook, and Instagram. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

Steelhead Electric of Wenatchee LLC
1018 Dakota St, Wenatchee, WA 98801
Phone: (509) 630-5914
Email: christian@steelheadelec.com